{"product_id":"9780008654788","title":"The Happy Index : A People-First Approach to Leadership","description":"\u003ch3\u003eAuthor:  Timpson, James \u003c\/h3\u003e\u003ch4\u003eBusiness strategy\u003c\/h4\u003e\u003ch5\u003ePublished on 28 August 2025 by HarperCollins Publishers (HarperNorth) in the United Kingdom.\u003cbr\u003e\u003cbr\u003ePaperback | 320 pages\u003cbr\u003e198 x 129 x 27 | 284g\u003cbr\u003e\n\u003c\/h5\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eDiscover the key to positive workplaces and better results from one of Britain's most successful leaders.\u003c\/p\u003e\u003cp\u003e  'Mr Timpson is a role model as an employer. Other businesses could learn from his approach.' The Guardian\u003c\/p\u003e\u003cp\u003e The Happy Index: a tool designed to measure and enhance workplace satisfaction, boost morale and empower teams.\u003c\/p\u003e\u003cp\u003e James Timpson is renowned for leading with empathy and understanding, often by example. His acclaimed people-first approach to management empowers colleagues, putting measurable job satisfaction at the heart of corporate strategy.\u003c\/p\u003e\u003cp\u003e The Happy Index invites readers into a world where employee happiness isn't just a buzzword – it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain’s best-loved high-street brands, Timpson shares the secrets behind his unique approach to ‘upside-down’ management. His infectious passion for people shines through every page and in the very real measures he has introduced – from days off for birthdays to free-to-use luxury holiday homes. And with a workforce comprised of at least 10 per cent ex-offenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.\u003c\/p\u003e\u003cp\u003e From a leader who knows what it takes to build thriving organisations, The Happy Index gives companies, start-ups and leaders the tools they need to bring Timpson’s revolutionary approach to their working lives.\u003c\/p\u003e","brand":"Bookshop Mold","offers":[{"title":"Default Title","offer_id":55262781047160,"sku":"9780008654788","price":9.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0277\/7802\/3522\/files\/9780008654788_0717af81-d5c5-43d4-a2a8-b366e7bc3d17.jpg?v=1773927212","url":"https:\/\/www.mold-bookshop.live\/products\/9780008654788","provider":"The Bookshop. Mold.","version":"1.0","type":"link"}